Skip to product information
1 of 2

TOKIT Smart Induction Cooker

TOKIT Smart Induction Cooker

Regular price $207.00 NZD
Regular price $230.00 NZD Sale price $207.00 NZD
Sale Sold out

Note: pre-order item, the estimated shipping time is around November.

UK plug, the adapter is included.

10% off in October for pre-sale.

Free shipping

Free shipping on this product

Country/region we ship to

Australia, New Zealand

au.tokitglobal.com 

Shipping rates 

Free shipping when you spend over AUD$130 

AUD30 for orders not over AUD$130

Shipping rates is fixed at checkout.

 

Estimated processing&delivery time

In stock-local warehouse

  Australia

       2-5 business days processing time
       2-5 business days delivery

 

 Restock or pre-order items

Within a month (Notify by emails)

 

 

Order tracking



When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at service@tokitglobal.com with your order email or order number, and we will look into it for you.

Due to Covid-19 pandemic, delay of shipping may occur. If you have any inquiry of your order shipment, please contact us via service@tokitglobal.com.
 

Shipping damages & returns

In the event that your order arrives damaged in any way, please email us as soon as possible via service@tokitglobal.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Before you are returning unused products within 30 days, and we'll happily offer a replacement or refund. All the return applications must be submitted through service@tokitglobal.com first.

If you have any further questions, please don't hesitate to contact us at service@tokitglobal.com.

Last Update: July 29th, 2022

2-year warranty

TOKIT is built to last by highest standards. However, we do offer limited warranty on all TOKIT products.

 

Who may use the limited warranty 

The owners of TOKIT products purchased from the following platform:

official website, tokitglobal.com (us.tokitglobal.com, eu.tokitglobal.com, uk.tokitglobal.com, sg.tokitglobal.com, my.tokitglobal.com)

Amazon or Walmart official store

Shopee or Lazada official store

Authorized distributors

 

The period of coverage

TOKIT Omni Cook
Components Warranty  Period
Main Engine Frame, Mixing Bowl Body, Mixing Bowl Lid Two Years
Measuring Cup, Simmering Basket, Steamer Set (Condensation Tray, Main Body of Steamer, Septum, Steaming Rack, Steamer Lid), Slow-cook Plug Six Months
Mixing Blade Set (Mixing Blade, Sealing Ring and Lock Ring), Blade Cover, Whisk Three Months
Scraper, Tea Spoon Set  No Warranty

 

Other Products(Coming soon)

 The limited warranty only covers product defects caused by workmanship or build materials.

 

What the limited warranty does not cover

  • Defects or damage resulting from accidents, neglect, misuse or abnormal use; abnormal conditions or improper storage; exposure to liquid, moisture, dampness, sand or dirt; unusual physical, electrical or electromechanical stress.
  • Scratches, dents and cosmetic damage, unless caused by TOKIT.
  • Defects or damage resulting from excessive force or use of metallic objects on the touch screen.
  • Devices that have the serial number or the IMEI number removed, defaced, damaged, altered or made illegible.
  • Ordinary wear and tear.
  • Defects or damage resulting from the use of the product in conjunction or connection with accessories, products, or ancillary/peripheral equipment not furnished or approved by TOKIT.
  • Any physical feature defects or damage resulting from improper testing, operation, maintenance, installation, service, or adjustment not furnished or approved by TOKIT.
  • Defects or damage resulting from external causes such as collision with an object, fire, flooding, dirt, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source.
  • Defects or damage resulting from cellular signal reception or transmission, or viruses and other software problems introduced into the product.
  • Repair conducted by un-official repair center.
  • Other damage not caused by the design, manufacturing or quality of the product itself.

 

File a claim

To file a claim, you may need go through the following process:

1. Register your products  

2. Get your order number or order email ready, as well as the model number and serial number which can be found on the body of products. 

3. Send  emails to service@tokitglobal.com including the photo or video evidence of your defected or damaged products. 

Contact Us

If you have other questions, please send emails to  service@tokitglobal.com. Our customer service team is always happy to assist with any questions that you have.

Note: pre-order item

Note: This is a PRE-ORDER item with limited stock.
The estimated shipping time is around in October.

EU plug, adapter is not included.
Buy now and save 10%

View full details